How does it feel when your calls get interrupted with another incoming call on the same line? It can be a frustrating experience. You don’t need to panic as you can simply divert incoming calls when you’re receiving a call on that line to another line without interrupting your calls. With this, your number remains reachable at all times without interruptions. This article will guide you through the process of how to activate call diverting on Airtel.
How does Airtel Call Divert Work?
The call divert feature on Airtel (just like it’s present on other networks) is a service that automatically divert or redirect incoming calls from your line to another number you work with when you’re on calls making your communication uninterrupted. The idea is not to interrupt your call with incoming calls, so the incoming call gets diverted to a new number while you stay connected on the earlier received calls.
So if you’re a busy person who receives calls every time, you need to divert the calls to another line to avoid frustration that comes with interruptions during calls. It’s simple and easy to divert an incoming call to another line using some steps that would be mentioned in this article.
Airtel Call Divert Options
Airtel offers different modes for forwarding your incoming calls when you’re on another call and when the incoming calls should be redirected; let’s see the options through which you can divert your calls;
Call Divert When Busy
The call diverting option when busy (on another call) immediately activates when you’re on a call and an incoming call comes in. The incoming call is forwarded to a new line.
Call Divert When Not Reachable
This option functions when you’re not reachable as a result of poor network and other glitches that make your number unreachable. The system automatically diverts the calls to a new line.
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Requirements to use Airtel Call Divert
Before you activate call diverting on Airtel, make sure you have fulfilled the following conditions below;
1. A registered airtel SIM card: you must have an active registered SIM card that’s free from barring and not blocked.
2. Forwarding number: this is the number you want to divert your calls to. It might not necessarily be Airtel—other service providers can be used for such purposes.
3. Good network signal: make sure the network strength is good enough to make the process seamless and successful.
How to Activate Call Divert on Airtel
To divert incoming calls to a new number, you make use of USSD codes for the activation and then it takes a short time to complete—by dialing the USSD code on your device’s dial pad. You can divert calls when busy and when your number isn’t reachable;
To divert calls when your number is busy, enter your dialpad and dial *67*number#. So assuming your number is 070 0000 0000, then you would dial *67*070 0000 0000# and that’s all.
To divert calls when your number is not reachable, enter your dialpad and dial *62*number#. So, to forward your incoming call to another line when you’re not reachable, dial *62*070 0000 0000# and you’re done.
Interestingly, if you want to divert incoming calls to your line completely even if you’re reachable. The caller can’t reach you but you can see the call notification. To activate this divert option, dial *21*number#. So dial *21*070 0000 0000#.
To deactivate the divert busy option dial ##67#, for not reachable dial ##61# and for the all voice call, dial ##21# to deactivate these settings.
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Frequently Asked Questions
Can I activate multiple call divert options at the same time?
Yes, but enabling several diverts simultaneously can create conflicts, preventing proper call forwarding. Each option should be set carefully, and unnecessary diverts should be canceled to ensure smooth functioning and avoid missed calls.
Can I divert calls to another network or international number?
Yes, local calls can be diverted to other Nigerian networks like MTN, Glo, or 9Mobile. International numbers may not always work due to network restrictions, so it’s best to use local numbers to avoid call failures or additional charges.
Are there charges for using Airtel call divert?
Activating call divert is generally free, but forwarded calls may incur standard airtime charges depending on your plan. Diverting to another network or number may cost extra, so always check your plan to avoid unexpected deductions.
Why is my Airtel call divert not working?
Call divert may fail due to network issues, incorrect USSD codes, or an improperly formatted forwarding number. Ensuring good signal, using correct codes, and entering the right number usually resolves most problems effectively.
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Final Thought
Having gone through this article, you now know how you can activate to activate call diverting on airtel. You can easily divert incoming calls when on call to another number without interrupting your calls. As far as you follow the steps, then you can easily activate and deactivate call redirecting respectively.

